Unethical firms: iKitchen.com * homebrands.com * metromarket.com
Duped by iKitchen.com in the summer of 2008 when a Perfex Pepper Mill purchased from iKitchen.com turned out to be defective. Like many others who have had bad experience dealing with this on-line firm, telephone calls and e-mail messages remained unanswered until I received notification that my complaint failed to meet the time limit of 15 days. My first message was sent within a week of receiving the defective product!
Out of curiosity, recently I searched for complaints about this firm and found many. Most of the complaints were about debiting the credit card and then not fulfilling the order.
Before doing business with any of the above-named firms, see the well-researched post by musicom67 in ResellerRatings.com
on November 13, 2008
Also check the web site http://www.my3cents.com/productReview.cgi?company=IKitchen.com
Odd that the people involved in running the firm(s) have escaped attention of the NY District Attorney's office. Perhaps considered a small fry, unethical entities like iKitchen.com are not worth the time and efforts required to shut them down.
iKitchen.com and associated companies are aberrations. Majority of the companies that offer products and services on the Internet are reliable.